Complaints – Syndicate 2232

In the event that you wish to make a complaint, you may contact us at:

Allied World Managing Agency Limited
Attn: Compliance Manager
19th Floor, 20 Fenchurch Street
London EC3M 3BY
T: +44 207 220 0600
E: 2232.complaints@awac.com

In the event that you remain dissatisfied and wish to make a complaint, it may be possible in certain circumstances for you to refer the matter to the Complaints team at Lloyd’s:

Complaints
Lloyd’s
One Lime Street
London EC3M 7HA
T: +44 (0)207 327 5693
F: +44 (0)207 327 5225
E: complaints@lloyds.com
W: www.lloyds.com/complaints

Details of Lloyd’s complaints procedures are set out in a leaflet “Your Complaint – How We Can Help” available HERE or from the above address. If you remain dissatisfied after Lloyd’s has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service. The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. Click HERE for more information on the Financial Ombudsman Service.